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Wells Fargo
Charlotte, North Carolina, United States (on-site)
1 day ago

Description

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Lead Commercial Loan Servicing Representative in Agency Services as a part of Wholesale Lending Operations Division. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:
  • Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
  • Research, respond to and resolve complex inquiries
  • Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
  • Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
  • Support loan trading and assignments
  • Prioritize work and provide day to day work leadership and mentorship to the support team
  • Lead or contribute to customer issue resolutions that require coordination amongst various teams
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

  • Required Qualifications:
  • 6+ Years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Knowledge of Loan IQ

  • Desired Qualifications:
  • Excellent knowledge of Syndicated Lending and Commercial Lending
  • Ability to interact with all levels of an organization, including management
  • Excellent verbal, written, and interpersonal communication skills
  • Advanced Microsoft Office skills
  • Leadership skills including coaching, training, and mentoring
  • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Proven organizational, multi-tasking, and prioritizing skills, as well as the ability to influence and negotiate
  • Proven analytical and problem-solving skills, along with the ability to work independently and/or as a member of a high-performance team against aggressive deadlines
  • Aptitude for navigating mainframe applications

  • Job Expectations:
  • Candidate also must be willing to work additional hours as needed.

  • Posting Location:
  • 1525 W W T Harris Blvd., Charlotte, NC 28262

  • Additional Posting Locations:
  • Dallas, TX
  • Minneapolis, MN
  • Hoffman Estates, IL


  • #CommericalBanking

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Job Information

    • Job ID: 66003334
    • Workplace Type: On-Site
    • Location:
      Charlotte, North Carolina, United States
    • Company Name For Job: Wells Fargo
    • Position Title: Lead Commercial Loan Servicing Representative
    • Job Function: Other

    Please refer to the company's website or job descriptions to learn more about them.

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